What Is Planned Preventative Maintenance and Why Is It Important for Buildings?

If youre responsible for a building, a portfolio or even a single commercial site, youre probably used to running around putting out fires trying to make sure everything runs smoothly and trying to make sure you haven’t forgotten anything important! Its a huge job, and one that comes with a lot of challenges. There must be a better way and the good news is that there is! Which is why were here to discuss planned preventive maintenance, and why it could be one of the smartest investments you ever make.

Planned preventative maintenance is a proactive approach to maintaining a building. Starting off with a detailed inspection and review of the current condition and remaining life of all parts of the building, we can build a picture to start putting a plan in place. This typically looks over a 10 year period and attributes costs for scheduled inspections, servicing and repairs. Instead of reacting to failures, it helps identify issues early, reduce long-term costs and keep building systems operating efficiently.

Whether youre a facilities manager, a landlord, a tenant, or youre just trying to run your building more efficiently, this blog is for you. Because understanding planned preventive maintenance can genuinely transform the way you operate and budget.

What Is Planned Preventative Maintenance?

PPM, or planned preventive maintenance, is essentially a proactive, scheduled approach to maintaining your building and its assets. Things like your HVAC systems, electrical infrastructure, fire systems, lifts, roofs, plumbing, you name it. Instead of leaving them all alone and waiting for something to break (and then dealing with the drama, downtime and expensive emergency invoices that come with it), you schedule in regular maintenance. Inspections, testing, servicing and repairs, all done at set intervals, before anything has gone wrong. Its the difference between replacing a £20 filter now, or replacing a full £20,000 air handling unit 6 months later. It really is as simple as that.

But there are a few more reasons a proactive approach can save you money.

How Does Planned Preventative Maintenance Help Identify Building Issues Early?

One of the biggest advantages of PPM is that it allows you to spot problems before they become problems. After all, most major system failures dont happen out of nowhere. Boilers give warning signs. Roof membranes start to deteriorate long before they leak. Pumps sound different before they give out. If you can catch things like that in the early stages, the cost to fix them is usually much cheaper.

But if you miss the warning signs? Its emergency callouts, new parts with premium shipping to reduce downtime, possible damage to the premises. There might even be legal compliance issues depending on whats failed and when. Of course, its easy to say that, so lets look at an example.

Say theres a small refrigerant leak in your HVAC system. If youre inspecting the system regularly, then you can catch that leak while its still small, and your repair cost might be a few hundred pounds. Left undetected, that same leak can damage the compressor, which eventually gives out and costs you thousands to replace, not to mention the damage it could cause to the surrounding finishes, building fabric and more.

PPM buys you time, and time is money.

How Does Planned Preventative Maintenance Extend the Life of Building Assets?

Every single mechanical and electrical asset in your building has a predicted lifespan. But that lifespan isn’t based on installing it and then leaving it alone – its based on proper maintenance. In that way, owning buildings is a bit like owning a car. If you never change the oil, you cant really complain when the engine fails. Buildings are really no different.

Regular servicing is what keeps your equipment performing smoothly and efficiently, and prevents wear and tear from building up too quickly. And when your assets last longer, you can delay replacing them (which is always a positive, since replacing them can cost a small fortune).

For example, a commercial boiler can last 10-15 years. With proper maintenance, that same boilers lifespan can be stretched to 20-25 years. That extra decade could easily save you tens of thousands of pounds.

PPM keeps your assets operating at optimum, directly protecting your investment.

How Does Planned Preventative Maintenance Reduce Repair Costs?

If youve ever had that oh no, something just brokemoment, you know just how expensive reactive maintenance can cost. Those unscheduled repairs come with premium callout fees, out of hours charges, and the cost of having to fix things under pressure with limited options.

PPM essentially flips this on its head, so youre planning instead of reacting.

Instead of sudden big expenses, you know what work is coming up and you can budget for it. You can make plans around any downtime requirements, and you have time to source replacement parts at reasonable prices. And most importantly, you avoid those 2am callouts and the invoices that you never want to deal with.

Multiple studies have been done across facilities management on this, and they all show that PPM costs significantly less over the life cycle of a building than reactive maintenance alone, simply because youre controlling the environment rather than it controlling you.

How Does Planned Preventative Maintenance Improve Budget Forecasting?

While were talking about costs, we have to mention the fact that financial predictability is massively underrated. With a PPM approach, you will know:

When your assets are due for servicing.
When replacements will likely be needed.
What your maintenance spend looks like on a year to year basis.

All of which allows you to build accurate capital and operational expenditure forecasts, prepare for major costs and avoid any nasty surprises. For landlords and block managers, it improves service charge transparency. For tenants it prevents operational disruptions, and for portfolio owners it helps maintain consistent financial performance. Because predictable performance is cheaper than unpredictable spending.

And remember, a good PPM isn’t a fire and forget process, its an active document that should be used and updated adding accurate cost information and balancing works to aid cashflow.

Can Planned Preventative Maintenance Improve Energy Efficiency?

Planned preventive maintenance isnt just about preventing failures though. Its also about how your assets perform. Equipment thats well-maintained runs much more efficiently than equipment that isnt. Pumps run smoother, HVAC systems dont overwork, lighting systems dont flicker or drain too much power from the circuit. Over time, this translates to a real, measurable reduction in your energy bills.

All of that may seem small, but it does add up. For example, a clogged filter or poorly calibrated sensor might not be seen as a major issue. But they can force the whole system to work harder to make up for the deficit, overworking it. Every single day its working too hard, the equipment is wearing out faster and taking up more energy to do it. Which leads to higher running costs. PPM means you replace that filter before it gets clogged and recalibrate that sensor quickly, lowering your running costs.

How Does Planned Preventative Maintenance Help You Stay Legally Compliant?

All of that is great, but dont forget that there are strict statutory requirements for certain building systems. Fire alarms, emergency lighting, gas installations, lifts and more all have to meet certain levels of operation. Failing to maintain them can leave your business open to fines, legal liabilities or even insurance claims being rejected if something does happen.

Planning in your maintenance ensures that these systems stay compliant, your records are up to date, and nothing is left to chance. So lower risk of downtime and compliance failures. And trust us, the cost of non-compliance is almost always higher than the cost of keeping things up to standard.

How Does Planned Preventative Maintenance Increase Property Value and Tenant Satisfaction?

For landlords and property owners who want to either preserve or increase their asset value, PPM is an essential piece of the puzzle. A well-maintained building:

Commands higher rent
Attracts better tenants
Reduces void periods
Can achieve stronger valuations

On top of that, tenants notice when a building is being actively cared for. Theyre much less likely to raise complaints, they experience fewer disruptions, and overall, theyre more satisfied. All of which translates into longer leases and a more stable income for building owners, and better performance of the entire building.

How Does Planned Preventative Maintenance Help Prevent Operational Disruption?

No one likes unexpected equipment failures. Not least because they cause unexpected downtime, and downtime always has a cost. Maybe its staff being unable to work because the building is too hot or cold. It might be customers being turned away because the doors wont open. Or it could be entire floors being shut down because of a leak, leaving dozens or even hundreds of people unable to work. Planned preventive maintenance significantly reduces the likelihood that these disruptions will happen, protecting productivity revenue and operational continuity.

As you can see, there are just a few benefits to taking a proactive approach to maintenance! Its not just about knowing whats going to happen and when. By planning and undertaking preventive maintenance you can avoid major failures, extend the lifespan of your assets, make sure youre compliant and reduce the number of expensive emergency callouts you need to pay for. While PPM is a cost, its also much more than that. Its a strategic investment, and when its done properly it pays for itself many times over.

If youd like to know more about planned preventive maintenance, or if you need some support, please feel free to get in touch with our team, and we would be happy to help.

For more expert advice on surveying and property matters, check out our range of informative videos on our website or YouTube channel. Harrison Clarke Chartered Surveyors is here to guide you every step of the way!

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Harrison Clarke Team - Dave

About the author

David Wallbridge, BSc (Hons) Grad Dip MFPWS MRICS

Associate Director

David started his career in 2007 working his sandwich placement at Rund Partnership Limited while completing his post graduate course in Building Surveying. David continued his career with Rund as a building surveyor, specialising in project management, focusing on delivering social housing. Becoming chartered in 2015, David opened his own building surveying practice and became a director of Talisman Homes, his family run business, where he applied valuable management and technical skills to private residential property development. 

After running his own company for 7 years where he served a variety of different clients, David made the decision to move back into more traditional employment, spending a year with large national multi-disciplinary practice Ridge and Partners LLP, before starting at Harrison Clarke in 2023